Frequently Asked Questions


Yes, our vehicles are equipped with free onboard WiFi, so you can tweet, post, or share as you experience Jamaica!
Yes, to confirm a booking, we require a non-refundable deposit. Due to the amount of bookings, we make sure your time is scheduled for you and for you only when booking. Deposits will confirm your experience!
All tours are privately booked per group so you can enjoy your experience on your own or with your family and friends!
Dykeall Ellis Jamaica Tours makes sure you are protected during your time with us on your tour but we are not responsible for hospital costs, or insurance costs covering a potential accident. Most booked tours also have this listed before your tour begins, a liability form signed. As with any travel destination, please make sure to have travel and/or medical insurance purchased for the duration of your trip to Jamaica.
We try to ensure you'll receive your lost item in time before your departure from Jamaica, however we are not responsible for covering costs to replace your item.
Yes, we stay along with our group and do not have a time limit imposed. This is your trip to enjoy!